Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Once processed, your order is shipped directly from our international suppliers.
Shipping Time (South Africa) 🇿🇦
We proudly ship across South Africa. Estimated delivery times:
- 🚚 Standard Shipping: 10–20 business days
- 🚀 Express Shipping (if available): 7–15 business days
Please note that delivery times may vary depending on your location, customs clearance, and courier services.
International Shipping 🌍
We also ship worldwide with estimated delivery times of 7–20 business days depending on the destination.
Shipping Costs
- 🎉 Free shipping may apply on selected products or promotions
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package every step of the way.
Customs & Import Duties
Orders may be subject to customs fees or import duties depending on your location. These charges are the responsibility of the customer.
Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to customs, holidays, or courier issues beyond our control.
Incorrect Address
Please ensure all shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Orders
If your order is significantly delayed or lost, please contact us and we will assist you as quickly as possible.
Contact Us
For any questions regarding your order, feel free to reach out to our support team — we’re here to help!